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Canterbury Village Halloween Stroll FAQ2022-02-03T16:59:28+00:00
Do I Purchase Tickets Online Or At The Event?2021-10-06T15:44:30+00:00

Tickets are sold in advance and online only.  There will not be admission tickets sold at the event.

Where Can I Purchase Tickets2021-10-06T15:44:39+00:00

Tickets are available on this website under purchase tickets.

Will there be trick-or-treating during the stroll?2021-10-10T12:46:55+00:00

No, there is not trick or treating, and it is not part of this event. Halloween Stroll is an experience where guests stroll through the Village and see Halloween brought to life around them.
Where Do I Park?2021-10-06T15:44:47+00:00

There is plenty of parking on site. Parking is $5 and will be charged during your initial online ticket purchase.

What if it is raining?2021-10-20T14:26:29+00:00

This event is hosted rain or shine.

How Long Does The Stroll Take?2021-10-06T15:44:55+00:00

Guests will walk-thru at their own pace. There are many things to see and photograph, so the time it takes someone to go through, is estimated on the pace they move. We just ask that guests respect this knowing that they must continue moving along to keep the flow going.

Are guests allowed to wear costumes?2021-10-10T12:47:25+00:00

Yes, costumes are always a fun way to celebrate Halloween.  However, weapons or sharp objects are not permitted.
Can I bring my pet?2021-10-06T15:45:03+00:00

Sorry, no pets are allowed

ARE TICKETS REFUNDABLE OR EXCHANGABLE2021-10-06T15:45:10+00:00

All ticket sales are final, non-refundable, and non-exchangeable.

What If I Am Running Late For My Scheduled Time Slot?2021-10-06T15:45:25+00:00

Each ticket will include a date and scheduled time for entry. Please arrive as close as possible to the time printed on your ticket. Late arrivals will be accommodated up to 15 minutes past your entry time. We cannot guarantee late entry beyond 15 minutes for the last scheduled entry time each event day.

I Can’t Find My Tickets, What Do I Do?2021-10-06T17:11:55+00:00

To have your tickets resent to you, you can enter your information here:

https://www.etix.com/ticket/resend

 

You can also contact their Customer Support team at 1-800-514-3849.
Customer Support Hours:
Monday-Saturday: 9 am to 8 pm EST
Sunday: Noon to 8 pm EST

 

Is Halloween Stroll Indoors or Outdoors?2021-10-06T15:45:38+00:00

Halloween Stroll is an outdoor walk-thru event.

Do I Need To Print My Tickets?2021-10-06T15:45:45+00:00

Printed tickets or showing tickets on your phone are both accepted.

I am in the military, do my guests also get in free?2021-10-06T15:45:51+00:00

Active military personnel and veterans receive free admission. No advance registration is required for that individual, but their guests must purchase advance tickets online.

My Child Is 2 years old, will they need a ticket?2021-10-06T15:45:57+00:00

Yes, if your child is 2 years old or above, they will require a ticket.  If your child is 23 months or younger, they will be admitted for free.  No advance registration will be required for anyone 23 months or younger, however their guests must purchase advance tickets online.

Will there be food there?2021-10-06T15:46:02+00:00

Absolutely food will be available to purchase.

Can I bring my own food and drink?2021-10-06T15:46:09+00:00

Sorry, no. There are state laws that regulate outside food and drinks from entering licensed festival areas. We will provide plenty of opportunities to try great food and drink while you’re here!

What Else Do I Need To Know Before Attending?2021-10-06T15:46:22+00:00

  • No entrance for anyone showing signs of intoxication – NO EXCEPTIONS!
  • All bags & backpacks are subject to search
  • No outside beverages or food permitted
Still Have Questions?2021-10-06T15:46:28+00:00

If you have really read all of the FAQs and STILL have questions (come on, how could you?!) you can inquire at info@canterburyhalloweenstroll.com

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